Refund Policy

Last updated: [EFFECTIVE DATE]

We want you to be satisfied with your purchase from [COMPANY NAME]. This Refund Policy explains our money-back guarantee and how returns and refunds work.

60-day money-back guarantee

We offer a 60-day money-back guarantee on your first order. If you are not satisfied within 60 days of delivery, contact us at [SUPPORT EMAIL] to request a refund of the purchase price.

How to request a refund

Email [SUPPORT EMAIL] with your order number and the reason for your request. Our team will respond with next steps. In most cases you do not need to return the product.

Refund processing

Once approved, refunds are issued to your original payment method. Please allow 5–10 business days for the refund to appear, depending on your bank or card issuer.

Exceptions

The money-back guarantee applies to first-time orders only, unless otherwise stated. Shipping charges are non-refundable except where required by law.

Contact

Questions about a refund? Contact us at [SUPPORT EMAIL] or [REGISTERED ADDRESS].